INFORMATION FOR MURRAY GRANGE VILLA 4, YARRAWONGA

LOCATED AT 4/21-23 Bank Street,  YARRAWONGA  VIC  3730

STRICTLY NO PETS: Due to health Regulations, animals are NOT permitted inside or on the external surrounds of the property at any time. Violation of this condition will result in IMMEDIATE EVICTION of all people from the property and forfeiture of any monies held by the booking agent, including Security Deposit.

NO SMOKING INSIDE VILLA: SMOKING is NOT permitted inside the property at anytime. Violation of this condition will result in IMMEDIATE EVICTION of all the people from the property and forfeiture of any monies held by the booking agent, including Security Deposit.

ITOLERABLE BEHAVIOUR / EXCESSIVE NOISE etc....

Intolerable behaviour such as, neighbours being inconvenienced by extra cars, boats, etc. parked in their areas, disruptive behaviour, major disturbances, excessive noise, etc. Will NOT be tolerated. Violation of this condition will result in IMMEDIATE EVICTION of all people from the property and forfeiture of any monies held by the booking agent, including Security Deposit.

LOST KEYS In the event of lost keys the guest will reimburse the booking agent for the cost of new locks and new keys plus an additional fee of $50 for administration fees.

There will be 2 keys left in the Keysafe, one of the keys is to be left in the Keysafe FOR EMERGENCYS ONLY

Should you lock yourself out , or require after hours assistance, a fee of $100 plus expenses will be payable to the booking agent.

The front has a Security Door lock which can be switched at the back to keep the door unlocked while in use.

THERE IS A SPARE KEY IN THE KEYSAFE WHICH MUST REMAIN THERE  FOR EMERGENCYS ONLY.

EMERGENCY CONTACT PHONE NUMBERS:  Liza office no. 5744 0008 Mbl: 0430118166

                                                                             Jason: 0417 342 513

                                                                             Sonia: 0400 766 057

A REFUNDABLE SECURITY DEPOSIT OF $500 IS REQUIRED - TRANSFERRED BY DIRECT DEPOSIT

- 2 WEEKS PRIOR TO CHECK IN

WHATS INCLUDED:

Crockery & Cutlery, Kitchen Appliances (Oven, Microwave, Electric Fry Pan, Dishwasher), Cooking Utensils (Pots & Pans),

Gas BBQ, Blankets, Washing Machine, Dryer & Iron

Plasma TV , DVD Player , Movies & FOXTEL in Lounge PLUS Plasma  &Tv's in 2 Master Bedrooms

1 Split System in the Lounge Room upstairs & 1 Downstairs in Master Bedroom

WI FI - PrePay Can be ordered for an extra FEE of $35 for 3GB

Tea & Coffee Facilities.

Shampoo, Conditioner, Body Wash & Hand wash in Bathrooms.

ARRIVAL & DEPARTURE TIMES:

All bookings commence at 2pm on the first day of booking and finish at 10am on the day following the last paid night (at which time the property must be vacated). Failure to abide by the above will incur an extra charge.

Also CLEANERS will be arriving at 10am.

DEPARTURE CONDITIONS:

The guest is responsible for ensuring that, when vacating the property, doors are securely locked, windows securely closed, all lights, heating and cooling and appliances are turned off.

PLEASE return the key back to the original place you received it from. (Eg: Information Centre,  Keysafe or Office).

The guest will ensure that the garbage is placed in appropriate bins and that the bins are taken out on a Sunday night if staying Sunday night.

PAYMENT & CANCELLATION TERMS:

Deposit: A non-refundable deposit equivalent to 50% of the total is required within 7 days of making the booking. Receipt of the deposit will confirm the booking.

Balance: The Balance is required at least 30 days prior to arrival.

If the booking is made within 30 days of arrival then the full amount is required within 48 hours of making the booking. No refunds are available once the balance is paid.

Extras: All extras must be paid in full prior to the first night stay.

Bond: A security deposit of $500 is required for all bookings,

2 weeks prior to check-in. The Security deposit will be returned within 7 days of the last night's accomodation. Any damages or breakages, accidental or milicious along with any items missing from the property will be paid for by the renter.

Other Information:

We take pride in the way we present "Murray Grange Villa 4", if the Villa or property requires more than reasonable cleaning, an additional fee will be deducted from the bond monies.

Any extra Linen used with incur a cleaning fee

At no stage is there to be anymore than 8 staying overnight at the residence or on the property, unless it is a baby with their own porter cot.

If this is found to be the case the bond will be forfeited.

We DO NOT allow tents to be erected on the property.

Only 2 cars can be parked in the under cover car parking area in front of the villa